Account & Data Deletion
Effective July 5, 2026
If you would like to delete your Qlozio account and associated data, you can do so by submitting a request as described below.
How to Request Deletion
Send an email to qlozio.app@gmail.com from the phone number or email address registered on your Qlozio account, with the subject line "Account Deletion Request". Include:
- Your registered phone number
- Your name (as shown in the app)
- Your role (Admin, Channel Partner, Sales Agent, or Dealer), if known
We will verify your identity and process your request within 7–30 business days, and confirm once completed via the same email/phone number.
What Gets Deleted
Once your request is processed, we will delete:
- Your account and login credentials (phone number, linked Google account)
- Your profile information and photos
- Location/attendance history associated with your account
- Push notification tokens tied to your device
What May Be Retained
Some information may be retained for a limited period even after account deletion, where required for legal, accounting, fraud-prevention, or dispute-resolution purposes — for example:
- Business/CRM records (e.g., sales, orders, or dealer transactions) tied to your organization's operations, which may need to be retained per your organization's record-keeping requirements
- Records we are legally required to keep (e.g., for tax or audit purposes)
This retained data is kept only as long as necessary and is not used for any other purpose.
Note for Organization-Managed Accounts
If your Qlozio account was created and is managed by your organization's Admin (e.g., you are a Sales Agent or Dealer added by a Channel Partner/Admin), your organization's Admin may also need to authorize deletion, since your account data may be linked to shared business records.
Contact
For questions about this process, contact qlozio.app@gmail.com.